Terms and Conditions

ACCEPTANCE OF TERMS:

Please read these Terms of Service carefully to be sure that you understand them. By using the Service, you are agreeing to these Terms of Service. Your attention is particularly drawn to clause 7 (Liability).

1. THIS AGREEMENT

1.1 This Agreement is made between us, Uni Store Storage Limited (a company registered in Scotland under number SC797425 with its registered office at 15 Borthwick View, Pentland Industrial Estate EH20 1QH) (“Uni Store”), and you, the person who wishes to use the Services and who enters into this Agreement by accepting these Terms of Service (“you” and “your”).

2. DEFINITIONS

In these Terms of Service, the following words have the following meaning:

2.1 “Agreement” means the agreement entered into by you and UNI STORE for the provision of the Services on these Terms of Service;

2.2 “Goods” means the items which you, or UNI STORE on your behalf, pack into a Storage Container for storage by UNI STORE;

2.3 “Property” means your property other than the Goods or Other Items;

2.4 “Services” means the services referred to in clause 6, as selected by you on the Site, by phone or by email to us;

2.5 “Site” means UNI STORE’s website at https://unistorescotland.com

2.6 “Working Day” means any day other than: (i) a Saturday, a Sunday, Christmas Day, Good Friday; or (ii) a day which is a bank holiday in any part of the United Kingdom.

3. TERMS OF SERVICE

3.1 In order to use any of the Services, you must agree to these Terms of Service. You may not use any of the Services if you do not accept these Terms of Service. Your booking and/or use of the Services will be taken as acceptance of these Terms of Service.

3.2 UNI STORE may refuse or may cease to provide the Services where UNI STORE considers that it is or may be used in breach of these Terms of Service or for any unlawful or improper purpose, or for any other reason.

3.3 UNI STORE may change these Terms of Service from time to time. UNI STORE will notify you of any changes by posting them on the Site or through other reasonable means of providing notice. Any changes to the Terms of Service will come into force on the date stated in the notice. If you use the Services after changes to the Terms of Service have come into force, you will be taken to have agreed to the changes. If you do not agree to the changes, then you may terminate this Agreement under clause 27.

3.4 Our ‘From as little as £1.50 per week per box’ pricing is subject to a minimum order value of £50.

3.5 Our minimum order value is £50.

4. YOUR INFORMATION

In order to use the Services, you will be required to provide information about yourself (such as identification and contact details) as part of the registration process for the Services, or as part of your continued use of the Services. You agree that any registration information you give to UNI STORE will be correct and up to date throughout your use of the Services.

5. Packing, Collections, and Deliveries

You agree to:

5.1 Keep your contact details updated and arrange parking in the vicinity of your property.

5.2 Ensure that access for the driver is no further than 15 metres away from the collection address and that proper access is provided for us to carry out the collection or return of your Storage Containers.

5.3 Pack your Storage Containers securely and in compliance with any statutory regulations or recognised standards to prevent damage or injury to our property or other goods.

5.4 Ensure that your items are packed in a manner that protects them from damage during transport and storage, using appropriate protective materials as necessary.

5.5 Adhere to a maximum weight limit of 20kg per box. If you anticipate that your Storage Containers will be heavier, please contact us.

5.6 Be present during the collection and return of your Storage Containers and sign off for your Storage Containers at the end of the collection or return.

5.7 Report any damage to your goods within 48 hours of their return; after this time, your right to any claims will cease.

5.8 Adhere to a minimum storage period of one month. If you require your Storage Containers back prior to this, a £50 early return fee will be charged in addition to the standard return fee.

5.9 Pay the rolling month by month basis for any additional storage beyond your initial storage period, calculated to the day you are due to receive your items back.

5.10 No Storage Containers or Other Items, whether supplied by Uni Store or by you, should, when packed exceed the maximum weight limit of 20kg. Any Box or Other Item exceeding the maximum weight limit will be subject to a processing charge of £50 per item.

5.11 Uni Store may repack any overweight Storage Containers or Other Items into one (or more) Storage Containers that each weigh no more than 20kg. Where any overweight Box or Other Item requires repacking into one (or more) Storage Containers, weighing no more than 20kg each a repacking fee of £20 per additional box will apply.

5.12 For Other Items that exceed 75cm in length a charge will be due of a charge of £50 per item.

5.13 Return deliveries will only be processed and confirmed once all outstanding fees have been paid, including any return fees, a minimum of two full working days in advance. Uni Store endeavours to return items as close to the requested date as possible but is subject to current availability.

6. Termination

6.1 You may terminate this Agreement at any time by requesting the return of your Storage Containers or Other Items and paying any outstanding charges due to Uni Store

6.2 Uni Store may terminate this Agreement with immediate effect by notice in writing to you, if:

6.2.1 you fail to pay any amount due, including any interest accrued, by the date due; or

6.2.2 you are in breach of any term of this Agreement.

6.3 Uni Store may terminate this Agreement for any reason by giving you not less than 14 days written notice.

6.4 Upon termination of this Agreement for any reason, you must contact Uni Store promptly to arrange for re-delivery of your belongings.

6.5 If within 30 days following termination of this Agreement for any reason you fail to arrange for re-delivery of the Storage Containers or Other Items or for the return of the contents of your Locker, then Uni Store may dispose of the Goods.

6.6 Termination of this Agreement will not affect our right to receive any money which you owe to us under this Agreement.

6.7 After on order has been placed on our website and the first payment has been made, we offer a 36-hour free cancellation period. If you wish to cancel your order after 36h, we will charge a £45 administration fee and deduct this fee from the refund of your initial payment.

6.8 Uni Store will charge a £50 administration fee and deduct this fee from the refund of your initial payment if you chose to terminate this agreement less than 2 full working days before your collection is due.

7. Liability

7.1 Uni Store limits its liability to you in contract, tort (including negligence), bailment, or otherwise for the Services or any breach of this Agreement, including for any loss of or damage to the Goods, Other Items, or your Property (including loss or damage during collection, redelivery or storage).

7.2 You acknowledge that Uni Store is unaware of the value of the Goods or Other Items to be packed, transported and/or stored and does not insure or arrange insurance for your specific Goods or Other Items. Uni Store recommends that you arrange your own insurance to cover the value of the Goods or Other Items.

7.3 When Uni Store returns your Goods or Other Items to you, you must promptly examine the Goods or Other Items and notify Uni Store of any loss of or damage to the Goods or Other Items within two Working Days of redelivery of the Goods or Other Items to you. You must notify Uni Store of any damage to Property caused by Uni Store within two Working Days of becoming aware of the damage to the Property. If you fail to inform Uni Store within such time periods of loss or damage to the Goods or Other Items, or damage to the Property, Uni Store will not be liable to you for any loss or damage.

7.4 In the event of a claim, Uni Store shall be entitled to require proof of: (i) the cost price and the current replacement cost of the damaged or lost Goods or Other Items; or (ii) the cost to repair the damaged Property or area in the Property. You must respond promptly to Uni Store’s enquiries and requests for information in respect of the Goods or Other Items and/or Property. If you do not provide Uni Store with any information or documents requested by Uni Store within 28 days of Uni Store’s request, Uni Store will not be liable to you for the loss of or damage to the Goods or Other Items or Property.

7.5 Uni Store’s total liability to you under or in connection with this Agreement for lost or damaged Goods or Other Items shall not in any event exceed the lower of the following amounts:

7.5.1 £100 for each individual Box or Other Item

7.5.2 the original cost price of the Goods in the Box or Other Item; or

7.5.3 the current replacement cost of the Goods in the Box or Other Item at the date of the claim.

7.5.4 Uni Store shall not in any event be responsible for any loss or damage that falls into any of the following categories:

7.5.5 pre-existing damage to Goods or Other Items;

7.5.6 loss of or damage to the Goods or Other Items or Property which does not arise as a direct consequence of any breach of this Agreement by Uni Store or any deliberate or negligent act or omission on the part of Uni Store or its contractors;

7.5.7 any indirect or consequential loss that arises from special circumstances (including for example but without limitation loss arising as a result of you being delayed for or missing an appointment or flight), even if Uni Store was aware of the possibility of such a loss;

7.5.8 loss of or damage to the Goods, Other Items or Property which is caused by your failure to comply with this Agreement;

7.5.9 damage to Property as a result of moving Goods or Other Items under your express instructions, against Uni Store’s advice;

7.5.10 damage to the Property where there was a pre-existing defect in the Property;

7.5.11 loss of or damage to any Prohibited Item;

7.5.12 loss of business, sales, revenue, profits, anticipated savings or goodwill, damage to reputation or wasted time; or

7.5.13 loss or damage which was not reasonably foreseeable at the date of entering into this Agreement, regardless as to how such loss or damage was caused.

7.6 Uni Store shall have no liability to you:

7.6.1 for damage to Goods packed in Storage Containers or Other Items if not packed or wrapped to protect against handling and transport;

7.6.2 for damage to the Storage Containers or Other Items themselves (as opposed to the Goods inside the Storage Containers);

7.6.3 for damage to Property when transporting and/or packing Storage Containers and Other Items out of and into said Property, unless caused by the negligence or breach of contract by Uni Store or a Uni Store employee;

7.6.4 for any item that Uni Store does not collect;

7.6.5 for any Goods or Other Items that are not in our actual possession;

7.6.6 for any Goods or Other Items that are seized under any law or court order;

7.6.7 for Goods or Other Items confiscated, seized, damaged or removed by custom authorities or any other government agencies;

7.6.8 for damage to the Goods or Other Items caused by normal wear and tear, natural or gradual deterioration, leakage, or evaporation from perishable or unstable goods;

7.6.9 for damage to the Goods or Other Items caused by changes to atmospheric or climatic conditions; and

7.6.10 for electrical or mechanical derangement to any appliance, instrument, clock, computer, or other equipment unless there is evidence of related external damage.

7.6.11 No employee of Uni Store shall be separately liable to you for any loss, damage, mis-delivery, errors, or omissions under the terms of this Agreement.

7.7 Nothing in these Terms of Service excludes or limits Uni Store’s liability for:

7.7.1 death or personal injury caused by Uni Store’s negligence; or

7.7.2 fraud or fraudulent misrepresentation.

8. Packaging Requirements

8.1 What we will accept

8.2 Double-walled cardboard boxes (either our Uni Store boxes or any double-walled cardboard box with a combined width, height, and length less than or equal to 180cm and a weight limit of 20kg (inclusive)) or poster/document tubes.

8.3 Musical instruments in hard cases.

8.4 Goods wrapped in protective layers of bubble wrap and packed carefully into a Storage Container which is sealed closed with tape.

8.5 Other Items wrapped in protective layers of bubble wrap.

8.6 Goods, the Storage Containers, and the Other Items that are suitably prepared for transport and storage so as not to cause damage or injury or the risk of damage or injury to Uni Store’s property, employees, agents, contractors or other goods, whether by spreading of damp, infestation, leakage or the escape of fumes or substances or otherwise. In particular, if the Goods are fragile, you must ensure they are thoroughly bubble wrapped in multiple layers and carefully packed.

8.7 If using Storage or Shipping Across the UK services:

Printers, TVs, monitors, computers and other electrical equipment within original packaging including polystyrene interior (combined width, height and length less than or equal to 180cm, and a weight limit of 20kg (inclusive)).

8.8 What we will not accept;

8.8.1 Single-walled cardboard boxes.

8.8.2 Bin bags, plastic bags, laundry bags, and canvas bags.

8.8.3 Musical instruments in soft cases.

8.8.4 Any goods containing liquids, chemicals, or food.

8.8.5 Anything containing any Prohibited Items.

8.9 What we will not be liable for:

8.9.1 In terms of outer packing, anything that is considered as packing materials for the Goods or Other Items as per the “What we will accept list” above.

8.9.2 In terms of Goods, we will not be liable for:

8.9.2.1 Glass, crockery, and other fragile items unless packed within a Uni Store crockery box;

8.9.2.2 Goods with any glass element, and other fragile items;

8.9.2.3 Electronics and small kitchen appliances (including, by way of example, but not limited to rice cookers, kettles);

8.9.2.4 Jewellery, bullion;

8.9.2.5 Antiques;

8.9.2.6 The outside of suitcases, bags, sports bags, plastic containers and hard cases for instruments.

8.10 In terms of Other Items:

8.10.1 anything that is not considered as wrapped to be protected against handling and transport as set out in the Packaging Requirements;